In this article, we will cover how to turn on and customize the review messages for Email/ SMS review requests. This can be found in the sub-account Settings > Reputation Management tab
How to set up and customize your review request emails/SMS #
https://www.loom.com/embed/e850240ff5914fd082fecd7e5c49101e
Please Note:
All location users regardless of admin or user permissions will recieve a system generated review email every time a new review comes in - See system generated email example here
How to add a different review URL to your review request #
How to enable (Toggle on) the review request feature throughout the sub-account #
Please toggle the “Customize Review SMS” and “Customize Review Email”
Related Articles: #
Different ways to send review requests within the CRM
How to Dispute a Google Review and Check on the Dispute Status
Reputation – Breaking Down the Reviews Tab
